This will be my first doll and I don't want her butt messed up during shipping. Is there anything you can do to help?

The ultra soft butt of SE silicone pro dolls is the gel-filled butt, just like the gel-filled breasts. Generally, it's safe during shipping. Soft butt will be easier to deform if you keep your doll sitting for a long time, it needs a more careful handle. It's okay to cancel this option if you're worried about its potential risk.